Wingstop Reviews

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General rating

1.7/5.0

Of the 23 reviewers, 3 (13.04%) recommend this store.

Customer reviews

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17

What is your rating for Wingstop?

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Danforth location/ incomplete order

Danforth location: Be careful - check your order - you pay and they don’t deliver/ you just get your partial order; no remorse/ no refund. Forget this business - don’t bother and take your money elsewhere

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0

Kathryn974

Reviewed on: Jun 30, 2023

I ordered for delivery and once again…

I ordered for delivery and once again my order was wrong. This makes it the third time that this has happened. I called the restaurant. They told me it’s nothing they could do but for me to come pick it up. I paid for delivery. So I had to correct their mistake by picking it up from the restaurant, with no apology from them. Very disrespectful and unprofessional.

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0

Louella636

Reviewed on: Jun 27, 2023

Abysmal service

2/3 of the food missing Poorly cooked soggy chips Never answered the phone when called to ask where the rest was

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0

Perry A.

Reviewed on: Jun 25, 2023

Visited wing stop on Shaftesbury…

Visited wing stop on Shaftesbury avenue, London, never been to one before, was asked if I had any allergies before I ordered, explained I couldn’t eat spicy food due to a medical condition, ordered 2 lots of original tenders for myself and my son, when the food was brought to the table it didn’t look right, my son bit a small piece off one of the tenders and it nearly burnt his mouth out, they had given us the most spicy ones, I went to the counter to tell them, only to be told that nothing can be done as my son had started eating his, I asked for the order to be corrected or refunded, only to be told no, I contacted wingstop via Instagram and was given a link to make a complaint, I did this, I ticked the box to say I wanted a reply, almost 2 weeks later still nothing, so not only could we not eat our meal, I’m almost £30 out of pocket, rude, horrible staff, will never visit again,

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0

Ralph88

Reviewed on: Jun 23, 2023

10+10=18

Food Was good but I paid for 20 wings and only got 18. If you can't count to twenty I can only give 1 star. Work on your math!

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0

Heidi.Mason

Reviewed on: Jun 18, 2023

The manager in charge at Wingstop in…

The manager in charge at Wingstop in Gresham is horrible. Bad service bad attitude. My order was all wrong. He needs to change job or learn customer service so he can treat customers better. His always on the phone and doesn’t wash his hands before touching food. I will never go back.

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0

Erin.Richards

Reviewed on: Jun 18, 2023

My order was completely wrong!

My order was completely wrong!! My wings had no flavor on them! I spent $40 and the manager Inese didn’t care she treated me horrible and teaches her employees to do the same! I’ve lived at the same address for 20 years and have never been treated the way this manager treated me in my life!! I will NEVER order Wong stop again!! You just lost a great customer! All the manager had to do was have some kind of customer service skills to make it right!! Wing stop please look into this this woman was horrible and is teaching the employees at this wing stop to do the same!!!!! This is not right I was treated horribly!

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0

Darryl.Rhodes

Reviewed on: Jun 12, 2023

Wing stop is running a special this…

Wing stop is running a special this weekend on the new chicken sandwiches. No one knew how to order the item in app. After much confusion with the app and the special. I wanted to order fries to go with my order at the register. No one came to help after standing at the counter for several minutes. The team is busy talking to one another that The customers do not matter. Once I received my order. My bag had one chicken sandwich. The special is buy 1 get 1 in the app. Used code Bogosammy. Never worked. Asked the service worker about it. He said I don’t know. Will never visit again.

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0

Diane

Reviewed on: May 21, 2023

4 people behind the till but only 1…

4 people behind the till but only 1 person on a till. 3 tills in total and only 1 till open. This customer service is atrocious and extremely slow. Workers are talking to eachother not helping reduce queue times and serve customers. Absolutely shocking at the Bekton Gallions Reach branch

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0

Jamie.Cole

Reviewed on: May 06, 2023

It’s fast food but easily the best…

It’s fast food but easily the best available. Visited their Birmingham bullring restaurant, Simon and his team prepared excellent fresh food, as well as visiting every table to make sure his customers were happy. Keep up the great service Simon. Thanks

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0

Irene

Reviewed on: May 06, 2023

Recommends this store!

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